Through understanding, many consumers in Hong Kong use LG's Cinema Flash 3D TV, the TV has "automatic shutdown", "dead" situation, to their modern life has brought great inconvenience.
Today, that is, November 2, 2012, the LG official issued a statement explaining the reasons for the "death" of the TV, and also began to vigorously carry out the resolution of the problem.
What caused the deadlock? According to analysis by LG's technical experts, the fundamental reason for the “auto-shutdown†and “crash†conditions of TVs is due to the upgrade of television signals in Hong Kong, resulting in the mismatch between the signals sent by TV stations and the receiving systems of LG-related products. This is software. The problem at the level is not caused by LG TV hardware problems. In response to this incident, LG has negotiated with relevant departments in Hong Kong and decided to change the signal sent by the TV station to a signal acceptable to LG-related TV products. It also promised that consumers would upgrade the software within a week and solve the problem completely. .
Things can be considered to be over, and it may not be long before everyone forgets this issue, but Xiao Bian has something to say. Although the cause of the accident was a "software problem" rather than a "hardware problem," it also exposed the inherent flaws in hardware design and software compatibility of LG Flash 3D TV. Here, Xiao Bian wants to say to the manufacturers: In the highly competitive home appliance market, it is undoubtedly important to want to occupy an advantageous position and strive to research and develop technology innovation. However, manufacturers should pay attention when producing products, even if Your technology is advanced. When your products cannot meet the basic consumer needs of the customer, no matter what the reason, this product is a failure. After all, the acquisition of consumers is the purpose of the competition of the enterprise.
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