You can optimize your business processes using only the Internet of Things, but when you integrate it into your product and transform it into your business, you'll see a huge return.
Apps are using the Internet of Things in many different ways. There are countless IoT applications, from smart parking to pet tracking, telemedicine to car connectivity, from smart grids to individual workers, and new applications are emerging.
To understand which applications are used by different companies, we have divided the IoT applications into six categories, covering most of the solutions. The chart below shows the proportion of projects owned by these categories and IoT users.
Figure: Enterprises are adopting different kinds of IoT solutions
A German-based multinational automaker described the power of its connected car project entirely from the need to enhance the customer experience: “The Internet of Things has become an integral part of the customer strategy, and the Internet of Things is more than just a technical discussion: we talk about it. What to do, how do we use it to build customer loyalty."
A UK-based transportation company explains in the same way how their vehicle monitoring solutions affect employees and passengers: “The Internet of Things has an impact on everything we do. It is supporting different jobs. The way, from the backstage to the front end, the office efficiency is improved, and the staff at the station and bus station help the passengers."
Connected products are the fastest growing area
Apps that receive “significant†ROI from their IoT projects will be the first to release new connected products and services based on the Internet of Things. Of the high-return applicators, 49% said they have released new connected devices and services, compared with 29% of those who only see "some" or "small" return on investment. . This shows that connected products have made a great contribution to the return on investment.
Other agencies are following these leading players to build their own new connectivity solutions. The chart below shows the percentage of organizations in each category that will be launched in the next two years. New connected devices and services are at the top of the list, with 46% of companies making this choice.
Figure: The “strategic highland†for future development is a new interconnection scheme
Many users have been moving along the IoT maturity curve
Just as the IoT solution has a complete framework, companies can apply it in a whole set of ways. We designed a simple fifth-order maturity path, from simple use of the Internet of Things to existing manual operations, to the transformation of large enterprises and the creation of cross-industry ecosystems. Take the generator manufacturer as an example:
Level 1 may involve the connection of field generators, which alert when a fault occurs.
Level 2 may connect the IoT service directly to the engineer's job distribution system and automatically schedule repairs.
Level 3 may allow the manufacturer to charge the customer a "service" fee based on the amount of electricity generated per hour.
In Levels 4 and 5, the possibilities are expanded: manufacturers may connect their smart generators to disaster recovery tool facilities and position themselves as “one-stop†service providers for industrial companies performing special tasks. .
The image below shows how an organization can self-locate based on one or more of these five levels.
Figure: Nearly half of the users are using the Internet of Things to transform their businesses
As you might imagine, most companies say they are using the Internet of Things in their existing processes, and nearly two-thirds of respondents say their goal is automation (Level 2). But nearly half of the respondents said they are using the Internet of Things to transform their businesses (Level 4), and 30% are working to connect to a broader ecosystem (Level 5).
Analyst's point of view: from operations to transformation
In the past few years, most forward-thinking organizations have driven a shift from efficiency-centric to change-centric projects. These programs often require fundamental organizational adjustments, such as moving from selling products to providing services (services), with a reflection on business operations in almost all functional areas, including sales, marketing, and product development.
These transformative IoT initiatives require more effort to coordinate, such as mergers and acquisitions of companies that require a variety of businesses, and senior management needs to advance these plans. Therefore, they will inevitably progress slowly. But they are the natural evolution of enterprise applications and naturally generate the highest return on investment. The Internet of Things has transformed from a cost-saving tool to a source of differentiated competitiveness in the 21st century.
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