Skyworth TV is one of the top ten TV brands in China and has a large user base in the industry. However, Skyworth TV has always had a ridiculous place where maintenance costs are too high. So how much "high" is Skyworth's TV repair price? Let's take a look at Skyworth's TV repair price list to know the answer.
Skyworth TV Repair Charges
First, install debugging fees
(1) According to the actual local price of the consumer, the sub-segmentation shall be carried out according to the size, and the detailed standards shall be based on the local quotation.
(2) In the case of special wall installations involving glass, marble, wood, plasterboard, etc., 100 yuan/set of additional drilling service fees are required.
(3) One-time free commissioning service is provided within one year of purchasing, and 40 yuan/set of service fee is charged outside one year or twice for on-site commissioning.
(4) If the user purchases TV peripheral products and requires independent on-site connection and commissioning services, the commissioning service fee of 40 yuan/set will be charged.
Second, Skyworth TV Super "Three Guarantees" Fee Standard (National Unification, Unit: Yuan/Taiwan)
In the "Three Guarantees" period and within the "Three Guarantees" scope of responsibility, users enjoy free maintenance services with valid invoices. If it exceeds the "three guarantees" validity period or the "three guarantees" responsibility scope, it shall be charged in accordance with the prescribed charging standards. The charging standards shall consist of maintenance, commissioning, relocation or dismantling fees and material costs, respectively, according to the type of service.
1. Service category fees
2, material fee standards
It is executed at the price specified in the Skyworth Material Charges Standard printed by Skyworth, which is displayed by the service personnel.
Skyworth TV Sales Service Policy
First, the service time limit
The central city will provide on-site service within 24 hours, and the surrounding city and remote areas will make on-site appointments.
Second, the whole machine and its main components "three guarantees" validity period
According to the national “Three Guarantees†regulations, consumers are entitled to free repair services with valid invoices within the “Three Guarantees†validity period and within the “Three Guarantees†validity period. The expiration date of the “Three Guarantees†for the whole machine and its major components of Skyworth color TV products is as follows: table:
Third, installation, commissioning policy
1. For consumers of internet flat-panel TVs, the company provides a free Internet debugging service within one year from the date of purchase;
2. Consumers who purchase non-invasive pedestals and hangers must sign a special installation service agreement (definitely causes the TVs to fall, fall, etc. due to the quality of the pedestals and hangers, resulting in damage to products and other equipment or personal injury, etc.). , we do not assume any responsibility) and implement paid services;
3, for the special installation services of the products purchased by consumers (such as: the mounting surface of glass, marble, tiles, hollow wall and other special wall, flat color TV ceiling lifting, CRT TV installation and other special installation), required Negotiate separately. If consumers require our company to provide related installation services, we must sign a special installation service agreement and collect relevant fees;
4. For the installation and debugging services of Internet TV, consumers should bring their own accessories (such as routers, connecting cables, etc.). At the same time, if consumers need to re-lay cable (such as wall-to-wall wiring, etc.), this service is separately hired by a professional company. Our company does not provide this service.
Fourth, the "three guarantees" and "three guarantees" certificate
1, the calculation of "three guarantees" validity period
According to the relevant national laws and regulations, the "Three Guarantees" validity period for Skyworth color TV products is calculated as follows:
(1) Within 30 days of purchase, Skyworth authorized service personnel provide door-to-door installation or commissioning services. The “Three Guarantees†validity period starts from the date of installation and commissioning of the door.
(2) If the purchase exceeds 30 days and no installation or commissioning service is required, the validity period of the "Three Guarantees" shall start from the effective invoice date.
2, "Three Guarantees" valid vouchers In the "Three Guarantees" period of the color TV product failure, consumers must enjoy free repair services by purchase invoices. If there are no purchase invoices, the 30-day extension of the date of production of the product body barcode is the starting time of the validity period of the “Three Guarantees†for consumer products. If it exceeds the "three guarantees" validity period or the "three guarantees" responsibility scope, it shall be charged according to the prescribed charging standards. The warranty period for products after maintenance is implemented in accordance with the State's "Three Guarantees" regulations.
V. "Three Guarantees" period does not belong to the scope of free maintenance
According to the “Responsibility Provisions for the Replacement and Replacement of Certain Commodities,†which is one of the following situations, it does not belong to the scope of the “Three Guarantees,†and it is necessary to implement the fee-based maintenance service:
(1) The consumer did not operate according to the instructions, resulting in damage due to improper use, maintenance, and storage.
(2) Do not repair or cause damage by unauthorized repairs by our service personnel or designated service providers.
(3) No "Three Guarantees" vouchers and valid invoices, and no product fuselage barcode.
(4) The contents of the "Three Guarantees" voucher are not in conformity with the physical identification of the commodity or are altered.
(5) Damage due to irresistible force (such as lightning, voltage instability, etc.).
(6) Exceeds the "three guarantees" validity period.
Skyworth TV Repair Charges
First, install debugging fees
(1) According to the actual local price of the consumer, the sub-segmentation shall be carried out according to the size, and the detailed standards shall be based on the local quotation.
(2) In the case of special wall installations involving glass, marble, wood, plasterboard, etc., 100 yuan/set of additional drilling service fees are required.
(3) One-time free commissioning service is provided within one year of purchasing, and 40 yuan/set of service fee is charged outside one year or twice for on-site commissioning.
(4) If the user purchases TV peripheral products and requires independent on-site connection and commissioning services, the commissioning service fee of 40 yuan/set will be charged.
Second, Skyworth TV Super "Three Guarantees" Fee Standard (National Unification, Unit: Yuan/Taiwan)
Skyworth TV Super "Three Guarantees" Charges
In the "Three Guarantees" period and within the "Three Guarantees" scope of responsibility, users enjoy free maintenance services with valid invoices. If it exceeds the "three guarantees" validity period or the "three guarantees" responsibility scope, it shall be charged in accordance with the prescribed charging standards. The charging standards shall consist of maintenance, commissioning, relocation or dismantling fees and material costs, respectively, according to the type of service.
1. Service category fees
2, material fee standards
It is executed at the price specified in the Skyworth Material Charges Standard printed by Skyworth, which is displayed by the service personnel.
Skyworth TV Sales Service Policy
First, the service time limit
The central city will provide on-site service within 24 hours, and the surrounding city and remote areas will make on-site appointments.
Second, the whole machine and its main components "three guarantees" validity period
According to the national “Three Guarantees†regulations, consumers are entitled to free repair services with valid invoices within the “Three Guarantees†validity period and within the “Three Guarantees†validity period. The expiration date of the “Three Guarantees†for the whole machine and its major components of Skyworth color TV products is as follows: table:
Third, installation, commissioning policy
1. For consumers of internet flat-panel TVs, the company provides a free Internet debugging service within one year from the date of purchase;
2. Consumers who purchase non-invasive pedestals and hangers must sign a special installation service agreement (definitely causes the TVs to fall, fall, etc. due to the quality of the pedestals and hangers, resulting in damage to products and other equipment or personal injury, etc.). , we do not assume any responsibility) and implement paid services;
3, for the special installation services of the products purchased by consumers (such as: the mounting surface of glass, marble, tiles, hollow wall and other special wall, flat color TV ceiling lifting, CRT TV installation and other special installation), required Negotiate separately. If consumers require our company to provide related installation services, we must sign a special installation service agreement and collect relevant fees;
4. For the installation and debugging services of Internet TV, consumers should bring their own accessories (such as routers, connecting cables, etc.). At the same time, if consumers need to re-lay cable (such as wall-to-wall wiring, etc.), this service is separately hired by a professional company. Our company does not provide this service.
Fourth, the "three guarantees" and "three guarantees" certificate
1, the calculation of "three guarantees" validity period
According to the relevant national laws and regulations, the "Three Guarantees" validity period for Skyworth color TV products is calculated as follows:
(1) Within 30 days of purchase, Skyworth authorized service personnel provide door-to-door installation or commissioning services. The “Three Guarantees†validity period starts from the date of installation and commissioning of the door.
(2) If the purchase exceeds 30 days and no installation or commissioning service is required, the validity period of the "Three Guarantees" shall start from the effective invoice date.
2, "Three Guarantees" valid vouchers In the "Three Guarantees" period of the color TV product failure, consumers must enjoy free repair services by purchase invoices. If there are no purchase invoices, the 30-day extension of the date of production of the product body barcode is the starting time of the validity period of the “Three Guarantees†for consumer products. If it exceeds the "three guarantees" validity period or the "three guarantees" responsibility scope, it shall be charged according to the prescribed charging standards. The warranty period for products after maintenance is implemented in accordance with the State's "Three Guarantees" regulations.
V. "Three Guarantees" period does not belong to the scope of free maintenance
According to the “Responsibility Provisions for the Replacement and Replacement of Certain Commodities,†which is one of the following situations, it does not belong to the scope of the “Three Guarantees,†and it is necessary to implement the fee-based maintenance service:
(1) The consumer did not operate according to the instructions, resulting in damage due to improper use, maintenance, and storage.
(2) Do not repair or cause damage by unauthorized repairs by our service personnel or designated service providers.
(3) No "Three Guarantees" vouchers and valid invoices, and no product fuselage barcode.
(4) The contents of the "Three Guarantees" voucher are not in conformity with the physical identification of the commodity or are altered.
(5) Damage due to irresistible force (such as lightning, voltage instability, etc.).
(6) Exceeds the "three guarantees" validity period.
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