"Hello! I am a self-help report transcript robot. Do you need any help?" The self-service self-reported transcript robot, which is surrounded by people, is called "Rong Rong". I saw the "capacity" flash of two eyes, a camera mounted on the shoulder, a large screen on the chest, and a sense of technology. As early as April 28 this year, the Ronggui Police Station in Shunde District of Foshan City introduced the self-receiving transcript of the robot.
The operation process of “Tolerance†is very simple. Click “I want to report the caseâ€, and then there will be 7 report content options such as “I was stolenâ€, “I was robbed†and “I was scammedâ€. After the selection is completed, the public can choose a variety of input methods such as voice, handwriting or pinyin. According to the voice prompt of the robot, fill in the name, ID number, time of the incident, and the process of the incident. In the process of inputting information, the voice will be automatically converted into text, and the input report information will be displayed on the left side of the screen interface. After all the information has been entered, you can click on the information overview. If it is incorrectly filled, you can modify it. After the modification is completed, it is submitted to the police for verification and confirmation. The signature printed on the party is confirmed by fingerprints and the entire report process is completed.
The highlight of "Capacity" is that it can recognize up to 19 languages, including Mandarin, English, Japanese, Korean, Cantonese, and Minnan. In the live demonstration session, it also showed its accurate speech recognition. In addition, the self-learning ability of “Capacity†is even more impressive. According to the staff, the address, name and other information commonly spoken by the public will be recorded by the robot and uploaded to the back-end system.
When asked about the introduction of the self-service report transcript robot, Lin Kaixiao, deputy director of the legal department of Shunde District Public Security Bureau, said that with the increasing demand and appeal of the citizens, the police force at the grassroots level is lacking in manpower, how to effectively solve the public's Difficulties have become one of the difficulties. According to public security statistics, using a robot to make a transcript usually takes about 15 minutes. On May 1st, the owner of a wallet was the first to receive robot service. The entire report process took only 10 minutes. Therefore, the introduction of the self-service report transcript robot has greatly eased the situation of police force and the work efficiency has also improved. According to statistics, the use of the robot's grassroots units, only need to arrange two police forces to follow up the report work, saving more than 50% of the police force compared to the traditional mode.
Of course, the current "tolerance" can only help solve some of the reporting needs, and can not completely replace humans. Robot developers said that the next step would be to patrol the robots to help the police collect information and automatically identify suspects.
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