The way to buy small household appliances online can save consumers a lot of time, but the risk rate of products is also greatly increased. At this time, it is recommended that everyone buy online appliances must pay attention to the following points:
First, shop around.
The price cuts of small household appliances are far too ridiculous. Consumers must be cautious in their choices. If they are flagship stores, consult them first and understand them before considering them. In the face of dazzling consumer products, consumers must use quality, brands, and services as the primary measure, rather than just price.
Many consumers often shop around in shopping malls and then decide whether or not to purchase. However, online shopping, because the price of the online store is already very low, so often too lazy to "compared with the three", this way, let some high-priced online shop find its way. I often encounter the same air purifier, the difference between the two online shop prices as much as 300 yuan.
Second, choose a regular official website.
When consumers purchase small home appliances online, users are advised to choose a formal third-party shopping platform for purchase. Before purchasing commodities, consumers must check the registration and credit information of the merchants through the enterprise credit information system of the market supervision department, and verify the true identity of the merchants before purchasing them, so as to avoid hindrance to rights protection. Many people ignore this point and feel that the process is cumbersome and you don't need to query. If you encounter product quality problems, you will regret it.
Third, to see if there is 3C certification.
When consumers purchase small household appliances, they must choose products that pass the 3C certification and have 3C certification marks. They should also pay attention to whether the product invoices, manuals, and delivery receipts are consistent in wording when checking and accepting. Ask for more advice when you send in for repair.
Fourth, keep the evidence.
Whether you are buying Taobao, or Tmall or JD.com, you will need to keep a screenshot of the product webpage, chat with the merchant, and the receipt of the goods. These are the basis for your rights protection. Once they find that their rights and interests have been infringed upon, consumers can, on the one hand, safeguard their rights through the complaint mechanism of the trading platform. On the other hand, they can also complain or report to the consumer rights protection organizations and relevant administrative departments.
Fifth, more consultation after-sales situation.
The method of purchasing small household appliances online can provide users with certain convenience, but since many companies have made a fuss about upgrading their products or upgrading their brands, they neglected the construction of after-sales services and online and offline logistics. The after-sales aspect has not been improved in time, thus increasing the possibility of consumer complaints. It is recommended that users pay attention to after-sales issues when shopping for small household appliances on the Internet. Oral guarantees cannot be achieved in many cases, and it may be possible to maintain rights by retaining written evidence.
As we all know, the small home appliance market has a shorter life cycle compared to other consumers, and it has features such as replacement and use frequency, and the rise of the Internet has also reduced the threshold of small home appliance consumption to some extent. More and more small household electrical appliances with low prices but quality problems have flowed into the market. At the same time, with the continuous improvement of consumer awareness of rights protection, the complaints of household electrical and electronic products have remained high. This requires our consumers to have a pair of eyesight or ability to distinguish between genuine and fake in the face of various "promotion" activities of e-commerce companies, so as to reduce the occurrence of cheating. I hope that the above shopping experience can help you. If you also want to share your online shopping experience, you are welcome to leave a message and discuss with us to help more users solve practical problems.
First, shop around.
The price cuts of small household appliances are far too ridiculous. Consumers must be cautious in their choices. If they are flagship stores, consult them first and understand them before considering them. In the face of dazzling consumer products, consumers must use quality, brands, and services as the primary measure, rather than just price.
Many consumers often shop around in shopping malls and then decide whether or not to purchase. However, online shopping, because the price of the online store is already very low, so often too lazy to "compared with the three", this way, let some high-priced online shop find its way. I often encounter the same air purifier, the difference between the two online shop prices as much as 300 yuan.
Second, choose a regular official website.
When consumers purchase small home appliances online, users are advised to choose a formal third-party shopping platform for purchase. Before purchasing commodities, consumers must check the registration and credit information of the merchants through the enterprise credit information system of the market supervision department, and verify the true identity of the merchants before purchasing them, so as to avoid hindrance to rights protection. Many people ignore this point and feel that the process is cumbersome and you don't need to query. If you encounter product quality problems, you will regret it.
Third, to see if there is 3C certification.
When consumers purchase small household appliances, they must choose products that pass the 3C certification and have 3C certification marks. They should also pay attention to whether the product invoices, manuals, and delivery receipts are consistent in wording when checking and accepting. Ask for more advice when you send in for repair.
Fourth, keep the evidence.
Whether you are buying Taobao, or Tmall or JD.com, you will need to keep a screenshot of the product webpage, chat with the merchant, and the receipt of the goods. These are the basis for your rights protection. Once they find that their rights and interests have been infringed upon, consumers can, on the one hand, safeguard their rights through the complaint mechanism of the trading platform. On the other hand, they can also complain or report to the consumer rights protection organizations and relevant administrative departments.
Fifth, more consultation after-sales situation.
The method of purchasing small household appliances online can provide users with certain convenience, but since many companies have made a fuss about upgrading their products or upgrading their brands, they neglected the construction of after-sales services and online and offline logistics. The after-sales aspect has not been improved in time, thus increasing the possibility of consumer complaints. It is recommended that users pay attention to after-sales issues when shopping for small household appliances on the Internet. Oral guarantees cannot be achieved in many cases, and it may be possible to maintain rights by retaining written evidence.
As we all know, the small home appliance market has a shorter life cycle compared to other consumers, and it has features such as replacement and use frequency, and the rise of the Internet has also reduced the threshold of small home appliance consumption to some extent. More and more small household electrical appliances with low prices but quality problems have flowed into the market. At the same time, with the continuous improvement of consumer awareness of rights protection, the complaints of household electrical and electronic products have remained high. This requires our consumers to have a pair of eyesight or ability to distinguish between genuine and fake in the face of various "promotion" activities of e-commerce companies, so as to reduce the occurrence of cheating. I hope that the above shopping experience can help you. If you also want to share your online shopping experience, you are welcome to leave a message and discuss with us to help more users solve practical problems.
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